Our Promise

At Soultria, privacy is not just a policy; it is a promise kept with the steadiness of a mountain. Rooted in tradition and crafted with care, we protect your information with the same respect we bring to each Hidden Signal Mandala.

Who We Are

This policy applies to Soultria (the “Site”, “we”, “us”), providers of the Hidden Signal Mandala personalized digital artwork.

Information We Collect

We only collect what we need to create and deliver your Mandala and support your order:

• Contact details: name, email, order information.
• Astrological details (if provided): date/time/place of birth.
• Technical: basic analytics (pages viewed, device/browser type).
• Payment: processed by {{ your payment provider }}; we do not store full card numbers.

You can choose not to share certain details; personalization may be limited.

How We Use Your Information

• To craft and deliver your Hidden Signal Mandala.
• To provide order updates and support.
• To maintain site security and improve experience.
• To comply with legal obligations.

We do not sell, rent, or trade your personal information.

How We Protect Your Information

We use administrative, technical, and physical safeguards—encryption, access controls, secure storage—to help protect your data against unauthorized access, alteration, or misuse.

Sharing of Information

We share information only with:

• Service providers (payment processors, hosting, email delivery) who use data only to perform services for us.
• Authorities when required by law.

We do not share your information with third parties for their own marketing without your explicit consent.

Data Retention

We retain personal data only as long as necessary to provide services, fulfill orders, resolve disputes, and meet legal obligations. When no longer needed, information is securely deleted or anonymized.

Your Rights

Depending on your region, you may have rights to access, correct, delete, restrict processing, data portability, and withdraw consent. To exercise these rights, contact us at {{ your support email }}. We may verify your identity.

International Transfers

If you access Soultria from outside {{ your primary country/region }}, your information may be transferred, stored, or processed in other countries. We handle such transfers with appropriate safeguards.

Cookies & Similar Technologies

We may use cookies to remember preferences, understand site usage, and improve services. You can adjust cookie settings in your browser.

Children’s Privacy

The Site is not intended for children under {{ minimum age, e.g., 16 }}. We do not knowingly collect personal data from children. If you believe a child provided us information, please contact us to delete it.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be posted here with an updated “Effective Date.”

Contact Us

• Email: Hello@soultria.com
• Contact Hours - 5 am to 4 30 pm UTC
• We reply within 24 Hours

At Soultria, your privacy is guarded with steadiness and care—like a mountain under the stars.